Let Us Help You / Pomoč na daljavo
Customer support and order pick-up:
9h – 15h Monday - Friday
9h – 15h Monday - Friday
(Single point of contact, designated by ZIUSVP and Article 22.1 of Regulation (EU) 2023/988)
We are digitally fast, simple and efficient. Quickly and conveniently available online for your questions and help. Please be sure to include the date and order number, and a link to the page related to the issue.
Customer support and order pick-up:
9h – 15h Monday - Friday
9h – 15h Monday - Friday
WE WILL TAKE CARE!
Before sending us a question, check out the FAQ:
Do you want to find out, when you'll receive the ordered goods?
When we send out the goods, we always inform you via email address and mobile message (SMS).
Do you need service?
Find your nearest authorized service center for warranty repairs on this page.
Do you want to return the purchased goods?
All information regarding complaints, refunds, withdrawal from the contract, warranty claim, and clerical errors can be found here.