Where’s my order?

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Customer support and order pick-up:
9h – 15h Monday - Friday

If something doesn’t look right or the information you received seems incorrect, please get in touch.

We’ll keep you updated at every step by email or SMS whenever there’s a change to your order.If you haven’t received any new notifications, we usually don’t have additional updates beyond what’s already been sent.

Registered customers can check their order status using the link at the top of any Enaa.com page.

To help us resolve this as quickly as possible, include your order number and a short description of the issue. If needed, we’ll contact you.

Working Hours

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9h – 15h Monday - Friday